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Privacy Policy | WearCraft Clothing Ltd

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1. Introduction

This Privacy Policy explains how WearCraft Clothing Ltd ('we', 'us', 'our') collects, uses, stores, and protects personal information submitted through this website (wearcraft-clothing.co.uk). We are committed to handling personal data responsibly in accordance with applicable UK data protection law, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. Who We Are

WearCraft Clothing Ltd
Company Number: 17328177
Registered Address: 91 London Road, Teynham, Sittingbourne, ME9 9QL, United Kingdom
Email: [email protected]

3. What Information We Collect

We may collect the following types of personal information:

  • Contact form submissions: name, email address, and message content.
  • Wholesale enquiry form data: name, company name, email address, telephone number (if provided), business type, product category (clothing, footwear, business apparel, or seasonal requirements), quantity requirements, size range, colour and material preferences, intended use, delivery location, required timeline, supply preference (one-off or repeat), branding, printing, or packaging requirements, and any additional notes you choose to provide.
  • Trade enquiry information: any information you voluntarily provide as part of a wholesale trade enquiry.
  • Technical data: IP address, browser type, and pages visited, where analytics services are in use and only with your consent.
  • Cookie data: please see our Cookie Policy for full details.

4. How We Use Your Information

  • To review and respond to wholesale enquiry submissions.
  • To discuss clothing and footwear wholesale supply requirements with you.
  • To contact you regarding your enquiry by email, and by telephone where you have provided a number and it is relevant to your enquiry.
  • We do not use your information for unsolicited marketing or promotional communications without your consent.
  • We do not sell your personal data to third parties.

5. Legal Basis for Processing

We process personal data on the following legal bases:

  • Legitimate interest: reviewing and responding to trade enquiries submitted to us through this website.
  • Consent: where optional analytics cookies are accepted, we process technical data relating to your use of the website on the basis of your consent.
  • Legal obligation: where we are required to retain or process data to comply with applicable law.

6. Data Retention

We retain personal data submitted through enquiry and contact forms for a reasonable period necessary to respond to and manage trade enquiries. We will not retain data longer than necessary for the purpose for which it was collected. You may request deletion of your data at any time by contacting us at the address below.

7. Data Sharing

We do not sell, trade, or rent personal data to third parties. We may share data with service providers who assist with the operation of this website or our communications (such as email delivery or form processing services), and only to the extent necessary for those purposes and under appropriate data protection arrangements.

8. Your Rights under UK GDPR

You have the following rights in relation to your personal data:

  • Right to access — you may request a copy of the personal data we hold about you.
  • Right to rectification — you may ask us to correct inaccurate or incomplete data.
  • Right to erasure — you may request that we delete your personal data where there is no continuing lawful basis for us to retain it.
  • Right to restriction of processing — you may ask us to restrict how we use your data in certain circumstances.
  • Right to data portability — you may request a copy of your data in a portable format where this applies.
  • Right to object — you may object to processing carried out on the basis of legitimate interest.
  • Right to lodge a complaint — you have the right to raise a concern with the Information Commissioner's Office (ICO) at ico.org.uk.

9. Cookies

We use cookies on this website. Please see our Cookie Policy for full details of the cookies we use, the purposes for which they are set, and how you can manage your preferences.

10. Changes to This Policy

We may update this policy periodically to reflect changes in our practices or applicable law. The most recent version will always be published on this page, with the last updated date shown above. We encourage you to review this policy from time to time.

11. Contact Us

To exercise your data rights, ask questions about how we handle your data, or request deletion of your personal information, please contact us:

Email: [email protected]
WearCraft Clothing Ltd
91 London Road, Teynham, Sittingbourne, ME9 9QL, United Kingdom

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